Prequently asked questions

How to place order on website ?

You can order easily using our online platform. We have two types of products listed on our website, we have Amazon affiliate products and self shipping products, if you see “Buy on Amazon” cart button and click on it, it will take you to amazon website, where you can purchase your selected products, Amazon affiliate products will be fulfilled and despatched by Amazon India only. And when you see “Add to Cart” and “ Buy Now” button, in our website, those products will be fulfilled and dispatched by us, to your given shipping address, using our shipping carrier. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account. If you have any further queries, you can reach out to us.

Why should I buy Amazon products through luluapparels.com ?

We will select top selling, trendy products amazon products with good customer reviews, so you can save your time for searching for best reviewed products.

why should i do online shopping ?

Online shopping offers several advantages over traditional brick-and-mortar shopping. Firstly, it is incredibly convenient as you can shop from the comfort of your own home, 24/7, without having to deal with crowds or long lines. Online shopping also provides access to a wider range of products and prices, allowing you to compare and make informed decisions. Furthermore, you can easily find customer reviews and ratings for products, helping you make more informed purchasing decisions. Online shopping also often offers competitive pricing, discounts, and free shipping, saving you time and money. Lastly, with the ongoing pandemic, online shopping offers a safer option for purchasing essential goods and non-essential items.

How We Use Personal Data

For our business transactions, including, to perform a contract with you, to respond to your inquiries and fulfill your requests, to send administrative information to you, such as information regarding the service, to complete and fulfill any requests buy a product, to fulfill your product search preferences, to perform quality controls and customer satisfaction, to provide authentication, verification, and accurate assessment of a product; and provide you with related customer service, including engaging in communications regarding product repairs, maintenance and shipments. Such use is necessary for the performance of the service between you and us. To communicate with you in connection with our marketing initiatives, sweepstakes, contests or user or customer surveys. We may use any information you choose to submit in response, provided that you give us your consent to being contacted in this way at the time you provide us with the personal information. For security purposes, such as to protect our company, our customers, or our platforms. For legitimate business interests, such as to address complaints you make, to administer our platforms, to better understand how visitors interact with our Services and ensure that our Service is presented in the most effective manner from your computer/device. For appropriate legal reasons, such as to comply with legal process, respond to requests from public and government authorities, including those outside your country of residence, enforce our terms and conditions, protect our operations, protect our rights, privacy, safety or property, to allow us to pursue available remedies or limit damages we, or other third parties, may sustain.

What payment methods can I use?

You can use use all payment methods including all Net Banking, major debit cards, credit cards, UPI...

Is GST charged on all products ?

All products sold through lulu apparels and amazon is charged tax stipulated by govt of India.

Cash on Delivery service is available ?

Most of our Amazon affliate products are eligible for Cash on Delivery facility. Self shipped products through lulu apparels are available on pre paid mode.

What are the Terms and Conditions of LuLu Apparels ?

You can refer our Terms and conditions page for more details. see the terms and conditions here https://luluapparels.com/pages/terms-conditions

Can I cancel my order ?

Yes, you can cancel your order, you have to read cancellation policy page of lulu apparels or amazon india.

Can I return a product ?

Yes, you can return ordered product, if the delivered product is in damaged condition or not as discribed. Kindly contact us, if you have any further queries.

What is the Shipping charges ?

If shipping is free or chargable will shown on checkout page of websites. Most of the products are giving on free shipping option.

Can i change the shipping address?

You can easily change your shipping address on your account. You just need to login and click “my account” and “edit”. You can also change the shipping address during the checkout process if you need. Just click “edit” below “shipping address”.

I do have some queries, which is not answered here, what to do ?

If you have any queries which is not clarified yet, you can either contact throgh email, contact number.

Still have questions? Contact us leave a comment