CANCELLATION POLICY – LuLu Apparels

Last Updated: [15/Aug/2025]

At LuLu Apparels, we aim to ensure a smooth shopping experience for every customer. This Cancellation Policy explains how cancellations work for orders placed on [www.luluapparels.com].

1. Cancellation Before Shipment

You may cancel your order BEFORE it is shipped.

✔ Prepaid Orders

Full refund will be issued to your original payment method.

✔ COD Orders

Order will be cancelled without any charges.

2. Cancellation After Shipment

Once the order is shipped:

• Cancellation is NOT possible
• You may refuse the package at delivery
• But refusal of COD packages repeatedly may lead to account restrictions

For prepaid shipments already in transit, cancellation is not allowed.

3. Automatic Order Cancellations

Your order may be cancelled automatically if:

• Product is out of stock
• Payment failed
• Invalid address
• Courier does not service your location
• High-risk or suspicious transaction detected
• Multiple COD refusals from the same account

Refunds (if applicable) will be processed within 5–7 business days.

4. Refund Timelines

5. Contact for Cancellation

📩 Email: [support@luluapparels.com]
📞 Phone: [+91 95 – 2626 – 8877 ]

Requests after shipping will not be accepted.