{"id":4052,"date":"2025-12-03T21:26:36","date_gmt":"2025-12-03T21:26:36","guid":{"rendered":"https:\/\/luluapparels.com\/?page_id=4052"},"modified":"2025-12-18T13:17:55","modified_gmt":"2025-12-18T13:17:55","slug":"billing-terms-conditions","status":"publish","type":"page","link":"https:\/\/luluapparels.com\/?page_id=4052","title":{"rendered":"Billing Terms & Conditions"},"content":{"rendered":"\t\t
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Billing Terms & Conditions \u2013 LuLu Apparels<\/strong><\/h1>\n\n

Last Updated: [15\/Aug\/2025]<\/strong><\/p>\n\n

These Billing Terms & Conditions (\u201cBilling Terms\u201d) explain how payments, billing, pricing, taxes, and charges work when you shop on LuLu Apparels<\/strong> (\u201cCompany\u201d, \u201cwe\u201d, \u201cour\u201d, \u201cus\u201d).
By placing an order on [ww.luluapparels.com]<\/strong>, you agree to these Billing Terms along with our main Terms of Service and Privacy Policy.<\/p>\n\n

These terms comply with:<\/p>\n\n

    \n
  • Consumer Protection Act, 2019<\/li>\n\n
  • Consumer Protection (E-Commerce) Rules, 2020<\/li>\n\n
  • Information Technology Act, 2000<\/li>\n\n
  • Digital Personal Data Protection Act (DPDP Act) 2023<\/li>\n\n
  • PCI-DSS payment standards<\/li>\n\n
  • RBI online payment guidelines<\/li>\n<\/ul>\n
    \n

    1. Pricing & Currency<\/strong><\/p>\n\n

      \n
    • All prices are displayed in Indian Rupees (INR)<\/strong>.<\/li>\n\n
    • Prices include or exclude GST (as displayed).<\/li>\n\n
    • Prices may change anytime without prior notice.<\/li>\n\n
    • Prices during festivals\/sales may fluctuate due to promotional offers.<\/li>\n<\/ul>\n\n

      The price you pay at checkout is the final price for that moment.<\/strong><\/p>\n

      \n

      2. Accepted Payment Methods<\/strong><\/p>\n\n

      LuLu Apparels accepts payments through:<\/p>\n\n

      Online Payments<\/strong><\/p>\n\n

        \n
      • Razorpay<\/li>\n\n
      • PayU<\/li>\n\n
      • PhonePe<\/li>\n\n
      • UPI (Google Pay, PhonePe, Paytm, BHIM, etc.)<\/li>\n\n
      • Debit Cards (Visa, MasterCard, RuPay)<\/li>\n\n
      • Credit Cards<\/li>\n\n
      • Net Banking<\/li>\n\n
      • Wallets (if applicable)<\/li>\n<\/ul>\n\n

        Cash on Delivery (COD) (Optional \u2014 enable\/disable as needed)<\/em><\/strong><\/p>\n\n

          \n
        • COD may include an extra handling fee.<\/li>\n\n
        • COD availability may vary by location and purchase amount.<\/li>\n<\/ul>\n\n

          All online transactions are 100% secure and processed through PCI-DSS compliant gateways.<\/strong><\/p>\n

          \n

          3. Payment Security & Data Protection<\/strong><\/p>\n\n

          We DO NOT store<\/strong>:<\/p>\n\n

            \n
          • Full card details<\/li>\n\n
          • CVV<\/li>\n\n
          • ATM PIN<\/li>\n\n
          • UPI PIN<\/li>\n<\/ul>\n\n

            All payments are encrypted and handled by certified gateways.<\/p>\n\n

            Payment gateway partners follow:<\/p>\n\n

              \n
            • PCI DSS Level 1 compliance<\/li>\n\n
            • RBI guidelines for online transactions<\/li>\n\n
            • Tokenization (for saved cards)<\/li>\n<\/ul>\n\n

              Your data is protected under:<\/p>\n\n

                \n
              • DPDP Act 2023<\/li>\n\n
              • IT Act 2000<\/li>\n\n
              • SPDI Rules 2011<\/li>\n<\/ul>\n
                \n

                4. Order Confirmation & Billing Verification<\/strong><\/p>\n\n

                An order is confirmed only when:<\/p>\n\n

                  \n
                • Payment is successfully received<\/li>\n\n
                • You receive an email\/SMS confirmation<\/li>\n<\/ul>\n\n

                  We may contact you for:<\/p>\n\n

                    \n
                  • Address verification<\/li>\n\n
                  • Payment verification<\/li>\n\n
                  • Order approval in case of suspicious activity<\/li>\n<\/ul>\n\n

                    If verification fails, we may cancel<\/strong> the order for safety.<\/p>\n

                    \n

                    5. Failed or Pending Transactions<\/strong><\/p>\n\n

                    If money is deducted but your order is not confirmed:<\/p>\n\n

                      \n
                    • It is usually due to a bank or network delay.<\/li>\n\n
                    • Payment gateway will automatically reverse the amount within 5\u20137 working days<\/strong> (Razorpay\/PayU\/PhonePe timelines).<\/li>\n\n
                    • If not refunded in 7 days, contact your bank or our support.<\/li>\n<\/ul>\n\n

                      LuLu Apparels is not responsible<\/strong> for delays caused by banking channels.<\/p>\n

                      \n

                      6. GST Invoices<\/strong><\/p>\n\n

                      We issue GST-compliant invoices for all orders.<\/p>\n\n

                      Each invoice includes:<\/p>\n\n

                        \n
                      • GST details<\/li>\n\n
                      • Itemized pricing<\/li>\n\n
                      • GSTIN (if registered)<\/li>\n\n
                      • Tax breakup<\/li>\n\n
                      • Payment method<\/li>\n<\/ul>\n\n

                        If you need a business invoice with GST input:<\/p>\n\n

                          \n
                        • Provide GSTIN at checkout<\/li>\n\n
                        • Wrong or invalid GSTIN cannot be modified later<\/li>\n<\/ul>\n
                          \n

                          7. COD Billing Terms<\/strong><\/p>\n\n

                          If COD is available:<\/p>\n\n

                            \n
                          • COD may include an extra fee (e.g., \u20b930\u2013\u20b950).<\/li>\n\n
                          • COD orders must be paid in cash only<\/strong>.<\/li>\n\n
                          • Tampered or damaged COD packages should be refused at delivery.<\/li>\n\n
                          • Repeated COD order cancellations may lead to account restrictions.<\/li>\n<\/ul>\n
                            \n

                            8. Payment Errors & Disputes<\/strong><\/p>\n\n

                            If you face:<\/p>\n\n

                              \n
                            • Double payment<\/li>\n\n
                            • Incorrect charge<\/li>\n\n
                            • Payment deducted twice<\/li>\n<\/ul>\n\n

                              We will:<\/p>\n\n

                                \n
                              • Verify with payment gateway<\/li>\n\n
                              • Refund extra amount within 5\u201310 working days<\/strong> after verification<\/li>\n<\/ul>\n\n

                                Bank timelines may vary.<\/p>\n

                                \n

                                9. Promo Codes, Discounts & Credits<\/strong><\/p>\n\n

                                  \n
                                • Only one promo code can be applied per order.<\/li>\n\n
                                • No refund for expired or invalid coupons.<\/li>\n\n
                                • Discount values cannot be exchanged for cash.<\/li>\n\n
                                • Store credits (if issued) cannot be transferred.<\/li>\n<\/ul>\n\n

                                  We reserve the right to disable or modify any coupon without notice.<\/p>\n

                                  \n

                                  10. Billing Address & Information Accuracy<\/strong><\/p>\n\n

                                  You agree to provide:<\/p>\n\n

                                    \n
                                  • Complete and accurate billing information<\/li>\n\n
                                  • Valid contact details<\/li>\n\n
                                  • Correct UPI\/card details<\/li>\n<\/ul>\n\n

                                    Incorrect information may lead to:<\/p>\n\n

                                      \n
                                    • Order delays<\/li>\n\n
                                    • Order cancellation<\/li>\n\n
                                    • Extra delivery charges<\/li>\n<\/ul>\n\n

                                      Repeated misuse may lead to account restrictions.<\/p>\n

                                      \n

                                      11. Fraud Prevention<\/strong><\/p>\n\n

                                      We reserve the right to:<\/p>\n\n

                                        \n
                                      • Screen orders<\/li>\n\n
                                      • Verify identity<\/li>\n\n
                                      • Cancel suspicious transactions<\/li>\n\n
                                      • Block fraudulent users<\/li>\n<\/ul>\n\n

                                        Fraud may include:<\/p>\n\n

                                          \n
                                        • Unauthorized card use<\/li>\n\n
                                        • Fake addresses<\/li>\n\n
                                        • Chargeback abuse<\/li>\n\n
                                        • Repeated cash-on-delivery refusal<\/li>\n<\/ul>\n\n

                                          Legal action may be taken in extreme cases.<\/p>\n

                                          \n

                                          12. Refund Processing Timelines<\/strong><\/p>\n\n

                                          Refunds (if eligible) follow these timelines:<\/p>\n\n

                                          \n\n\n\n\n\n\n\n\n\n
                                          Payment Method<\/strong><\/td>\nRefund Time<\/strong><\/td>\n<\/tr>\n<\/thead>\n
                                          UPI<\/td>\n1\u20133 working days<\/td>\n<\/tr>\n
                                          Wallet<\/td>\nInstant \/ 24 hours<\/td>\n<\/tr>\n
                                          Credit\/Debit Card<\/td>\n5\u20137 working days<\/td>\n<\/tr>\n
                                          Net Banking<\/td>\n5\u20137 working days<\/td>\n<\/tr>\n
                                          COD<\/td>\nProcessed to bank\/UPI (2\u20135 working days)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n\n

                                          Note: Bank delays are outside our control.<\/p>\n

                                          \n

                                          13. Billing Errors<\/strong><\/p>\n\n

                                          If you notice incorrect charges:<\/p>\n\n

                                            \n
                                          • Contact us within 48 hours<\/strong> of receiving your invoice.<\/li>\n\n
                                          • We will review and correct any genuine billing mistakes.<\/li>\n<\/ul>\n
                                            \n

                                            14. Modification of Billing Terms<\/strong><\/p>\n\n

                                            LuLu Apparels reserves the right to:<\/p>\n\n

                                              \n
                                            • Update<\/li>\n\n
                                            • Modify<\/li>\n\n
                                            • Add<\/li>\n\n
                                            • Remove<\/li>\n<\/ul>\n\n

                                              any billing clause without prior notice.<\/p>\n\n

                                              Changes take effect immediately once posted on the Website.<\/p>\n

                                              \n

                                              15. Contact Information<\/strong><\/p>\n\n

                                              For billing-related support:<\/p>\n\n

                                              \ud83d\udce9 Email: [support@luluapparels.com]<\/strong>
                                              \ud83d\udcde Phone: [ 95 \u2013 2626 \u2013 8877 ]<\/strong>
                                              \ud83c\udfe2 Address: LuLu Apparels, [ India]<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                                              Billing Terms & Conditions \u2013 LuLu Apparels Last Updated: [15\/Aug\/2025] These Billing Terms & Conditions (\u201cBilling Terms\u201d) explain how payments, billing, pricing, taxes, and charges work when you shop on LuLu Apparels (\u201cCompany\u201d, \u201cwe\u201d, \u201cour\u201d, \u201cus\u201d).By placing an order on [ww.luluapparels.com], you agree to these Billing Terms along with our main Terms of Service and […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4052","page","type-page","status-publish","hentry"],"yoast_head":"\nBilling Terms & Conditions | LuLu Apparels | Regional Slogan Tees & Everyday Comfort Wear<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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